FAQs

Utility Rates

Do rate changes effect the water and sewer bonds?

Yes. The Town used Revenue Bonds to pay for improvements on the systems as recently as 2015. A Revenue Bond requires that the organization pledge the revenues of the systems to repay the debt. The Town separates the amounts on your bill so that users can see the amount of their overall rate is committed to repayment of the bonds. However, ALL revenue generated by the water and sewer systems has an affect on the bond requirements the Town must adhere to.

My water bill has always been consistent. Now it is suddenly very high. Why?

Feel free to contact the Utilities Billing Division at 406-777-5271 x104 with any utility bill inquiries. A sudden rise in your water bill may be due to a number of reasons including:

  • Plumbing leaks in toilets and/or taps
  • Consecutive estimated readings followed by an accurate reading (if your water usage was under estimated and your consumption for previous billing periods was higher, you may see an increase in your current water bill)
  • An increase in the number of people living in the house resulting in greater water usage
  • A dry, hot summer, resulting in higher consumption
What if I cannot pay my bill?

We understand that there may be circumstances that prevent customers from paying their bill sometimes. It is important to call the Utility Billing Division at 406-777-5271 x104 if you cannot pay your bill in full each month. If the Town does not receive any contact, your account may be scheduled for shutoff and turned over to collections. If we hear from you, we can make payment arrangements that work for your situation and assist with resources to help if needed. 

Where is the water meter located in my house?

Most water meters are located in the basement. Typical basement locations are along the front wall and near the floor. Other common places include basement washrooms and laundry rooms. Many meters are located in meter pits. Most meter pits are covered with a metal lid and are often near the street. The Town of Stevensville does not recommend you enter any meter pit due to potential safety hazards. Contact the water department at 406-777-5271.

Why does my bill have a $2.00 charge each April?

Each year in April, your monthly bill reflects an additional charge of $2.00 that is collected and paid to the Montana Department of Environmental Quality. Every connection is required to pay this fee.